Shipping policy

Shipping and Delivery Policy for Darling Girl

Domestic Shipping in India

  • Free Shipping: We are pleased to offer free shipping to our customers across India.
  • Order Confirmation: After placing your order, you will receive an email confirmation. We may also contact you before shipping your products.
  • Dispatch Timeline: In-stock products are typically dispatched within 2-3 working days. For customized orders and out-of-stock items, the dispatch time may be longer.
  • Delivery Timeline: The delivery time varies based on your location and our logistics partners. While we cannot be held liable for delays caused by the courier or postal authorities, we are committed to assisting you in tracking your order.
  • Outlier Locations: If your address is in a hard-to-reach area not covered by our logistic partners, we will contact you to find an alternative delivery solution.

International Shipping

  • Shipping Charges: All international orders incur a standard shipping fee of INR 4000, payable by the customer at the time of order placement.
  • Customs and Duties: International orders may be subject to customs duties and taxes levied upon arrival in the destination country. These charges are the customer's responsibility and may vary widely. We recommend contacting your local customs office for an estimate of these costs.

Taxes and Duties

  • For Indian Customers: All product prices displayed on our website are inclusive of all taxes and duties applicable in India.
  • For International Customers: You may be subject to custom duties and taxes levied by your country. These additional charges are your responsibility. Please be aware that we have no control over these charges and cannot predict their amount.

Additional Information

  • Delivery Time for Custom Orders: Custom orders take approximately 21 days to construct and dispatch. Expedited processing is available upon request.
  • Tracking Information: Once your order is dispatched, you'll receive a tracking number via email.
  • Non-Delivery Issues: We are not liable for non-delivery caused by incorrect address or contact details provided by the customer. Any additional costs for re-delivery will be borne by the customer.
  • Cash on Delivery: Cash on delivery is not available for international orders.
  • Force Majeure: Darling Girl is not liable for delays or non-delivery of goods caused by events beyond our control, including natural disasters, wars, or any other unforeseen circumstances.
  • Address Details: Please provide a complete address with the pin code and contact number to ensure smooth delivery.